How to collect and upload Hitachi Data Systems data (Tech Support)
ZENfra
Last Update vor 2 Jahren
Hitachi Data Collection Method
Supported Systems: Hitachi 9900 series, VSP, USP, NSC55, USP-V, USP-VM, HUS-VM, and their HP counterparts, including the HP P9500
1. Separate steps are needed to collect configuration and performance data for the HDS high-end storage systems. Both configuration and performance exports must be completed to achieve a full view of your infrastructure
2. Open "Storage Navigator", Hitachi's element manager
3. From the menu bar, select "Reports ➜ Configuration Report ➜ Create Configuration"
4. Download the report as a ".csv" file
5. Identify the location of the export files (c:\export\output*)
6. Right-click on the folder and select the following:
a. PC: Select "Send To ➜ Compressed File"
b. Mac: "Compress"
7. Name the compressed file as <HDS_controller serial>_<log collection date (mm/dd/yyyy)>.zip
8. Please refer to the below ZENfra Log Upload Steps for uploading the data into ZENfra
How to upload Data in ZENfra
Uploading Data manually into ZENfra
1. Navigate to "Data Upload ➜ Data Upload ➜ Log Upload"
2. Select the "Upload Data" option.
3. Select the "Storage" option.
4. Select the "Hitachi (Tech support)" option.
5. Click on the "Select Files to Upload" button to choose the files or "drag" the files from your system to the area above this button.
6. Click on the "Upload Only" button for just uploading the log file or click on the "Upload & Process" button to upload the log and parse the data from the log file. Click on the "+" button to upload additional logs.
7. The Status Field of the "Uploaded Data History" table shows the status of the file processing. Once the report is generated, the status will be changed to "Successfully Processed". The status will be "File Processing" while the uploaded data is being processed. The status will be "Process not Started" if the data is uploaded and not processed. If the status is "Process Failed", the reason could be any of the below.
- Data may be uploaded in different device type
- Uploaded data may not be in the supported format
- Incomplete data collection
If the user faces any issue, they can reach ZENfra support
Uploading Data from FTP into ZENfra
Refer to the FTP Configuration on ZENfra for configuring the FTP location in ZENfra