How to collect and upload ISILON Data

Procedure 1:

From the OneFS web administration interface:

1) In OneFS 7.0.x through 7.1, go to Help > Diagnostics and click Start Gather

2) In OneFS 6.0.x through 6.5.x, go to Help > Diagnostics > Gather Info and click Start Gather

Procedure 2:

For OneFS version 8.x to 9.0.0:

1) SSH Connection to any node – login using root account.

2) From the OneFS command-line interface, run the isi_gather_info command.

For OneFS version 9.1.1

1) Run the command “isi diagnostic gather start”.

1. Navigate to "Data Upload ➜ Data Upload ➜ Log Upload"

2. Select the "Upload Data" option.

3. Select the "Storage" option.

4. Select the "Isilon" option.

5. Click on the "Select Files to Upload" button to choose the files or "drag" the files from your system to the area above this button.

6. Click on the "Upload Only" button for just uploading the log file or click on the "Upload & Process" button to upload the log and parse the data from the log file. Click on the "+" button to upload additional logs.

7. The Status Field of the "Uploaded Data History" table shows the status of the file processing. Once the report is generated, the status will be changed to "Successfully Processed". The status will be "File Processing" while the uploaded data is being processed. The status will be "Process not Started" if the data is uploaded and not processed. If the status is "Process Failed", the reason could be any of the below.

• Data may be uploaded in different device type
• Uploaded data may not be in the supported format
• Incomplete data collection

If the user faces any issue, they can reach ZENfra support

Refer to the FTP Configuration on ZENfra for configuring the FTP integration in ZENfra